Recovery app pricing for programs, sober living and employers

Member seats

Essentials, Plus or Premium, per member

Seats cost the same as the member plans. Every seat messages the AI mentor; Plus and Premium add voice. Each of the 12 mentors has their own voice.

What members get

Everything they need, nothing to pay

• Pay nothing and never enter card details
• Their account is theirs for life, and they keep everything they built
• All 12 mentors, the journal, daily check-ins, the calendar, badges, the meeting finder and a safety plan
• Crisis help on every screen, which never waits, never moves and never costs anything, and never counts against minutes
• No video with the mentor on any program seat

After discharge

Support that continues after a seat ends

Keep a member's plan going for 30 to 365 days after discharge. It's billed at the same plan price, on its own line of your invoice.

Billing

One invoice, whole months, $99 minimum

• Invoiced on the 1st for the month before, net 30
• No member names on invoices
• Any account active on any day of a month is billed for that whole month
• $99 monthly minimum; add-ons such as Meetings and the Partner API (Connect or Connect+) never count toward it

Setup

Setup: $2,500 one-time

Billed once, on your first invoice after service starts. Setup and Partner API fees waived for agreements signed before 1/1/27.

Included from day one: meetings, broadcasts, care team, codes and staff, and what your program sees.

Meetings

Live meetings, $29 per host a month

• Staff host in the browser portal; members join in the app
• Group meetings and one-on-ones
• Up to 15 members and 3 hosts per meeting
• 15 minutes to 3 hours, with up to 30 minutes over
• The room opens 15 minutes early
• Schedule up to 90 days ahead
• $29 a month for each staff member who hosted that month; each adds 20 hours to a shared pool, and each extra hour begun is $3

Broadcasts

Broadcasts to your whole program or a group

• Up to 5 a day per program, with no weekly limit
• Send to everyone or to a group: a class, Alumni or a custom group
• Written or video, sent now or scheduled
• Members can report a broadcast
• Results shown as totals, in bands

Care team

Care team messages and “Can we talk?”

• Messages and capsules to one member
• Up to 10 care team messages per member in any 7 days, across the program
• “Can we talk?” requests from members
• Appointments members can accept or decline
• An optional Resources tab for Alumni
• Reports show totals, with groups under 11 held back

Codes and staff

Codes, seats and staff roles

• One join code per member, with your reference number
• A member can re-enter their code once on a new phone
• One seat at a time per member
• Staff change a plan, end a seat or move a member to continued support after discharge
• Roles: Admin, Lead and Counselor; leads and counselors host meetings and send broadcasts
• Staff sign in with an emailed code and an authenticator app

Privacy

What your program sees, and what stays with the member

The 42 CFR Part 2 notice appears on every care-team screen. Members can withdraw sharing any time, and it stops that day.

Org minutes

Voice minutes on program seats

• Plus seats include 30 voice minutes a month and Premium seats 120
• There is no minute pool or top-up for organizations
• Minute packs are not sold to members
• For more minutes, move a member to a higher seat

Optional add-ons

Partner API: Connect and Connect+

Neither is needed to run your program. See the Partner API developer guide.

Always included

Crisis help, always

Crisis help is on every screen for every member. It never waits, never moves and never costs anything.

FAQ

Organization pricing questions